How to fix TurboTax error codes during filing?

2 min. readlast update: 03.20.2025

Encountering error codes during TurboTax filing can be frustrating, but most issues can be resolved with simple troubleshooting steps. First, identify the specific error code displayed, as it provides clues about the problem, such as file-saving issues or activation errors. Common solutions include running TurboTax as an administrator, ensuring your system meets the software's requirements, and updating TurboTax to the latest version using installturbotax.com. Additionally, check that antivirus or firewall settings are not blocking TurboTax from saving files. For errors like TT401, granting TurboTax permissions in Windows Defender or saving files to a different location can help. If issues persist, contacting TurboTax support with details of the error code can provide further assistance.

Common TurboTax Error Codes

  • Error Code 1603: Installation or update failure.
  • Error Code 36: File access issues.
  • Error Code 5639: E-filing transmission error.
  • Error Code 54: Outdated software version.

Steps to Fix TurboTax Error Codes

  1. Identify the Error Code: Note the code displayed and search TurboTax's support guide for specifics.
  2. Update TurboTax: Ensure your software is up-to-date via the "Check for Updates" option.
  3. Run as Administrator: Right-click on TurboTax and choose "Run as Administrator" for proper permissions.
  4. Check Internet Connection: A stable connection is essential for e-filing and updates.
  5. Clear Cache & Cookies: If using TurboTax Online, clear your browser’s cache and cookies.
  6. Reinstall TurboTax: Uninstall and reinstall the software if issues persist.
  7. Correct Errors in Return: For e-filing rejections, follow TurboTax's prompts to fix the issue (e.g., incorrect SSN).
  8. Contact Support: Reach out to TurboTax for expert assistance if unresolved.
Was this article helpful?